Shipping & Returns
Digital Services
IMEI unlock, remote, and server unlock services are delivered digitally to your dashboard. There is no physical shipping involved. Results appear in your order detail page and are also sent by email notification. See our Refund Policy for service-related returns.
Physical Goods (Shop)
The Servidge shop carries a range of mobile accessories and related products. The following shipping and returns information applies to physical goods only.
Shipping Methods & Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | $4.99 |
| Express Shipping | 2–4 business days | $12.99 |
| Overnight (select regions) | Next business day | $24.99 |
| Free Shipping | 7–14 business days | Free on orders over $50 |
Orders are dispatched within 1 business day of payment confirmation. Tracking information is emailed once your order ships.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and import taxes imposed by the destination country — these are the buyer's responsibility and are not included in the shipping fee.
Returns
We accept returns of physical goods within 14 days of delivery, provided the item is:
- Unopened and in original packaging, or
- Faulty or damaged on arrival.
To initiate a return, open a support ticket with your order number and a brief description. Our team will provide a return shipping label for faulty items. Return shipping for non-faulty items is at the buyer's cost.
Refunds for Physical Goods
Refunds for approved returns are processed within 5–7 business days of receiving the returned item. Refunds are issued to the original payment method or as Servidge wallet credit, at your preference.
Questions?
Open a support ticket or email support@servidge.com.