Contact Us
Get in Touch
Have a question, issue, or partnership inquiry? We're here to help. Choose the best way to reach us below.
Support Tickets (Fastest)
For all order, account, and billing issues, open a support ticket from your dashboard. Tickets are monitored continuously and we aim to respond within 2 hours during business hours.
General enquiries: support@servidge.com
Billing & payments: billing@servidge.com
Partnerships & reseller accounts: partners@servidge.com
Telegram
For quick questions, reach us on Telegram: @ServidgeSupport. Note: orders and sensitive account matters must be handled via ticket for security reasons.
Business Hours
Our support team is available:
- Monday – Friday: 8 AM – 8 PM (UTC)
- Saturday: 10 AM – 4 PM (UTC)
- Sunday: Emergency tickets only
We typically respond to all tickets within 2 hours during business hours and within 12 hours outside of them.
Before You Contact Us
You may find your answer faster in our Knowledge Base or FAQs. For order status, check your My Orders page — status is updated in real time.